Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you visit our website or make a purchase.
Information We Collect
We collect information in the following ways:
- Information you provide to us directly:
When you place an order, we collect your full name, shipping and billing addresses, email address, and payment information.
When you sign up for emails or create a customer account, we collect your name and email address.
When you contact customer service, we may collect your order details and any information you choose to share. - Information collected automatically:
When you browse our website, we automatically receive certain technical data, including your IP address, browser type and version, device type, time zone, referring URLs, and how you interact with our site (e.g., pages viewed, clicks, search terms). This is done through cookies and similar tracking technologies. - Information from third parties:
We may receive information from payment processors or shipping carriers as needed to complete your transactions.
How We Use Your Information
We use your personal information for the following purposes:
- To process, fulfill, and ship your orders
- To communicate with you about your order status, returns, or customer service inquiries
- To manage your online account and preferences
- To improve our website, product selection, and overall shopping experience
- To send you promotional messages, discounts, or newsletters only if you have given your consent (you may unsubscribe at any time)
- To detect and prevent fraud or unauthorized transactions
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your data with:
- Service providers who help us run our business, such as payment gateways, shipping carriers, email marketing platforms, and analytics providers. These parties are contractually required to handle your data securely and only for the purposes we specify.
- Legal and safety obligations – if required by law, or to protect our rights, property, or safety (or that of our customers or others).
Cookies & Tracking Technologies
Our website uses cookies to remember your cart, recognize you on return visits, and understand how you use our site. You can control cookies through your browser settings. Please note that disabling certain cookies may affect site features like the shopping cart or checkout process.
Your Privacy Rights
Depending on where you reside (including California under the CCPA and other U.S. states with privacy laws), you may have the following rights:
- Access – request a copy of the personal information we hold about you
- Correction – update or correct inaccurate information
- Deletion – request that we delete your personal information, subject to certain exceptions (e.g., to complete a pending order or comply with legal obligations)
- Opt-out of sale/sharing – we do not sell your data, but you may still submit an opt-out request
- Limit sensitive data processing – we do not process sensitive personal information
To exercise any of these rights, please contact us through the contact form on our website. We will respond within the time period required by applicable law (typically 30 days). We may need to verify your identity before fulfilling your request.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, or accounting requirements (e.g., order records for tax purposes).
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.
Security
We take reasonable precautions to protect your information — including using SSL encryption for payment data and limiting access to personal information within our organization. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised. Material changes will be communicated via email or a notice on our website.
